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iVANZi is a curated marketplace dedicated to serving artisans, creatives, online brands and emerging fashion designers. We strive to empower our makers and entrepreneurs by connecting them to retail and wholesale shoppers all in one place! iVANZi also provides sellers with exposure to retailers looking to add variety to their shelf space in a traditional brick-and-mortar store or boutique establishment.
iVANZi is a curated marketplace that strives to provide independent creatives and artisans with increased visibility and exposure. With our broad-reaching social media channels, targeted marketing campaigns, and cross-promotion through Google Shopping, we are not only a marketplace, but your in-house marketing team. Additionally, we directly link suitable brands with retailers to help independent creatives scale their business.
Our plan is simple: we only make money when you make a sale. All sales on iVANZi are charged a 25% commission fee, which does not include a processing fee of 2.9% + $0.30 per transaction fee. We do not charge listing fees. That’s right, no charge for up to 300 listings!
In order to set up your store on iVANZi, you’ll need to upload a minimum of 10 different items for sale. Our team will review your collection and get back to you within 48 hours. Once approved, you’re open for business! You’ll have access to your store’s dashboard, which will allow you to provide details about items for sale and other options. You can also upload a video to share about your iVANZi store that showcases your items or tells your brand’s story.
Please follow these guidelines when you apply to become a member of our community:
iVANZi accepts domestic and international sellers. We always welcome creative talents and emerging brands to our iVANZi community.
At iVANZi, we accept two forms of payments: credit cards and Paypal. If a buyer makes a purchase from your iVANZi store using a credit card, the amount of sale will be immediately collected by our credit card processor. The fund of the sale will be credited to your bank account 8 days after the buyer receives the items purchased. Make sure to insert the respective shipment tracking number from your dashboard.
If a buyer makes a purchase from your iVANZi through PayPal, the amount of sale will be immediately credited to your Paypal account.
We offer sellers exposure to a community of retail buyers, boutiques and specialty shop owners looking to do business. Our wholesale buyers are vetted to ensure a professional environment, while we take extra measures to provide a safe and secure online environment.
You may sell general merchandise in the iVANZi marketplace. This includes handcrafted items, works of art, accessories, articles of clothing footwear and outerwear. Our list of items will continue to grow as we add more unique items and sellers into our marketplace.
As well as any Product that we deem inappropriate, harmful, fraudulent, illegal or in violation of any of our terms, agreements, or policies.
Every iVANZi store offers its own method of shipping and is responsible for shipping items in a timely manner. Each seller, meanwhile has access to three distinct shipping options: Federal Express, UPS, and USPS. These options can be found under the “Manage Orders” tab in your seller profile.
In some cases, a buyer may rate that an item that has been viewed and purchased from your shop is materially different than what they received from you. This could mean that the item was a different color, model, version, or size (for example, the buyer was expecting 3 items but instead only received 2).
You can avoid “Not-as-Described” cases by:
Yes. We formulated our return policy based on customer surveys and research of best practices. Having a unified return policy provides buyers with peace and ease of mind. Additionally, it must be noted that sellers have seven (7) calendar days to return an item upon receipt.
Exchanges are handled between you and the buyer. This agreement must be agreed upon before the item(s) is (are) shipped. If exchanges are allowed, you must fulfill your obligation to accept a returned item and exchange it according to your iVANZi seller policy.
Joint Sale is a unique payment option exclusive to iVANZi. Similar to a consignment program, the sellers will display products on the shelves of retailers, yet only be charged if the products are sold. A seller determines a Product Cycle of 30 or 60 Days. After completion of the Product Cycle, the buyer pays for sold products and returns any unsold merchandise back to seller. To learn more click joint sale to be sent to our page.
If you cannot fulfill an order, you must notify the buyer via iVANZiChat and cancel the transaction immediately. Sellers have up to 3 days from receiving the order to contact the buyer and inform them that an order cannot be fulfilled.
We categorize disputes into 2 groups: disputes managed between parties and those where iVANZi intermediates. Most disputes can be handled between buyer and seller through iVANZiChat, feedback and email communication. To avoid a dispute, it’s best to communicate with the buyer/seller of the transaction well in advance. Common issues that may quickly be resolved include exchanges and refunds, particularly if both parties agree to terms before entering into a transaction. However, in the event that both parties have a valid dispute which cannot be resolved through direct communication, iVANZi conducts a case review after receiving written notice by the aggrieved party. In such a case, iVANZi will review the details of the dispute and render a decision within 30 days of receiving a written dispute letter. iVANZi acts as the final arbiter and both parties must agree all decisions made following the case review process are binding. For more details, please go to our Terms & Policies page.
