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  • DEACON
  • to build a lasting wardrobe for a modern urban working woman. discover the romance in magic and in bags.

    Member Since 2017
Reviews

fashion that changes nothing is hardly worth buying

iVANZi’s Unified Return Policy

This store is obligated to provide clear and coherent return policies for all customers. These policies include, but are not limited to:

  • Accepting returns 7 days after a product is received, for any reason.
  • Accepting returns and exchanges for products of equal value, likeness or quality.

The following are not eligible for a return or exchange:

    • Custom Order or Made to Order products
    • Products not in original packaging or in re-sale condition
    • Used or worn products
    • Undergarments

For Wholesale Buyer return policies, refer to the legal section of this website.

Our Return Policy in short

  • contact deacon before returning any items.
  • you can return the product within 30 days of delivery.
  • the product must be in new condition.
  • to avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
  • want to switch to another size of the same product? you can do that, just contact us.
  • want to switch to another product? you can do that, just contact us.
  • if a package is unclaimed you might have to pay a handling fee.


Return Policy

please contact deacon before returning any items.

it is appropriate that the consumer controls the delivery to verify that this is accurate and error free. at the complaint, the customer contacts deacon and gives information relevant and the reason for complaint.


Return Conditions

you can return the product within 30 days of delivery. the product must be in new condition. if the product is ruined or used the product shall not be refunded. make sure to include contact information with the return and if possible, please provide us with a tracking number. deacon suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

deacon will make a refund of eligible returns. if you paid by invoice, we will need a bank account number to transfer the money back to. the easiest way is to e-mail it to us along with a brief deion of your case.


Returning A Package

if a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. deacon is NOT responsible for any return customs charges made. any charges incurred are the responsibility of the customer.


Want to switch to another size of the same product?

e-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.


Want to switch to another product?

return the product you have received and send us an e-mail telling us which product you want instead.


Transport Damage

if the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.


Unclaimed Packages

for packages that are not cashed at your post office within 14 days, deacon reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

 

All enquiries: sales@hiDEACON.com

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